OOL tech support has told me over 4 phone calls that all of my modems signals are fine. They keep stressing that the devices uptime implies that there are no issues. Multiple times a day the internet will come to a halt, sometimes the lights on the front of the modem will show that it is resetting. Is there anything anyone can gleam from the log below that will assist me in getting this addressed? Thanks for your help :)
DocsDiag v030720 Copyright 2001-3 Robin Walker rdhw@cam.ac.uk
PacketCable 1.5 EMTA >
System up time = 3 days 12h 32m 43.00s
Downstream channel ID = 33
Downstream channel frequency = 609000000 Hz
Downstream received signal power = 8.4 dBmV
Upstream channel ID = 7
Upstream channel frequency = 35500000 Hz
SigQu: Signal to Noise Ratio = 36.1 dB
Cable modem status = Operational
Upstream transmit signal power = 52.1 dBmV
Date and Time = 2012-01-29,13:40:48.0
Configuration filename = 00237417993a-bc=1-reg=LI-ver=docsis2.0-mfg=Moto-sbv5x2x-mdl=5222
2012-01-29,01:47:00 DHCP select: Setting (*) CM TFTP Server address to: 167.206.3.183
2012-01-29,01:47:00 DHCP: OFFER: Setting (*) CM TFTP Boot file: 00237417993a-bc=1-reg=LI-ver=docsis2.0-mfg=Moto-sbv5x2x-mdl=5222
2012-01-29,01:47:00 DHCP: Setting (*) CM Gateway address to: 10.27.128.1
2012-01-29,01:47:00 DHCP: Setting (*) CM Subnet mask to: 255.255.240.0
2012-01-29,01:47:00 DHCP: Setting (*) CM Time Server address to: 167.206.3.183
2012-01-29,01:47:00 DHCP: Setting (*) CM Syslog Server address to: 0.0.0.0
2012-01-29,01:47:00 DHCP: Setting CM IP address to: 10.27.136.51
2012-01-29,01:47:00 DHCP: ACK: Setting (*) CM TFTP Boot file: 00237417993a-bc=1-reg=LI-ver=docsis2.0-mfg=Moto-sbv5x2x-mdl=5222
2012-01-29,01:47:00 DHCP - parameters acquired
2012-01-29,01:47:01 Time of day - retrieved
2012-01-29,01:47:01 rgstToD request sent - Response received
2012-01-29,01:47:01 Trying to download Configuration file ...
2012-01-29,01:47:02 ******: Telnet Daemon restarted ********
2012-01-29,01:47:02 ******: Telnet Daemon restarted ********
2012-01-29,01:47:06 Registration file - downloaded
2012-01-29,01:47:06 REG: Capability type isn't supported by CMTS
2012-01-29,01:47:06 REGISTRATION COMPLETE - Waiting for Operational status
2012-01-29,01:47:07 SEC: Mfg CVC from configuration file was verified
2012-01-29,01:47:07 Authorized
2012-01-29,01:47:07 INITIALIZATION COMPLETE - MODEM IS OPERATIONAL
2012-01-29,01:47:09 SNMP: Working in SNMP V1/2c Only NmAccess mode
2012-01-29,06:57:09 No Ranging Response received - T3 time-out
2012-01-29,12:46:36 DCC depart old
2012-01-29,12:46:36 Dynamic Channel Change of Downstream Requested - Setting tuner to 639.0MHz
2012-01-29,12:46:36 Dynamic Channel Change of Downstream Requested - Disabling Bridge
2012-01-29,12:46:38 Downstream Locked - Collecting Upstream Information
2012-01-29,12:46:39 Starting Ranging On Channel 7
2012-01-29,12:46:40 SYNC: US Gain in cache is invalid: 0.00
2012-01-29,12:46:40 No Ranging Response received - T3 time-out
2012-01-29,12:46:42 No Ranging Response received - T3 time-out
2012-01-29,12:46:43 No Ranging Response received - T3 time-out
2012-01-29,12:46:50 DCC arrive new
2012-01-29,12:46:50 Channel Change Complete - Enabling Bridge
2012-01-29,13:16:39 DCC depart old
2012-01-29,13:16:39 Dynamic Channel Change of Downstream Requested - Setting tuner to 627.0MHz
2012-01-29,13:16:39 Dynamic Channel Change of Downstream Requested - Disabling Bridge
2012-01-29,13:16:41 Downstream Locked - Collecting Upstream Information
2012-01-29,13:16:41 Starting Ranging On Channel 7
2012-01-29,13:16:42 SYNC: US Gain in cache is invalid: 0.00
2012-01-29,13:16:44 No Ranging Response received - T3 time-out
2012-01-29,13:16:46 No Ranging Response received - T3 time-out
2012-01-29,13:16:48 No Ranging Response received - T3 time-out
2012-01-29,13:17:01 UCD invalid or channel unusable
2012-01-29,13:17:01 DCC aborted unable to communicate on new upstream channel
2012-01-29,13:17:01 Dynamic Channel Change Re-Init MAC Requested - New DS freq: 639000000, New US channel: 7
2012-01-29,13:17:11 Trying to synchronize ...
2012-01-29,13:17:11 Tuning to frequency 639000000Hz, (us 7 mode 4)
2012-01-29,13:17:13 Downstream Locked - Collecting Upstream Information
2012-01-29,13:17:14 Starting Ranging On Channel 7
2012-01-29,13:17:15 UCD invalid or channel unusable
2012-01-29,13:17:15 Scanning frequency 639000000Hz
2012-01-29,13:17:17 Downstream Locked - Collecting Upstream Information
2012-01-29,13:17:21 Starting Ranging On Channel 7
2012-01-29,13:17:27 SYNCHRONIZED - 639000000 Hz , ucd 7
2012-01-29,13:17:27 Trying to register through CMTS...
2012-01-29,13:17:31 DHCP: Offered (*) CM IP address to: 10.27.136.51
2012-01-29,13:17:32 DHCP select: Setting (*) CM TFTP Server address to: 167.206.3.183
2012-01-29,13:17:32 DHCP: OFFER: Setting (*) CM TFTP Boot file: 00237417993a-bc=1-reg=LI-ver=docsis2.0-mfg=Moto-sbv5x2x-mdl=5222
2012-01-29,13:17:32 DHCP: Setting (*) CM Gateway address to: 10.27.128.1
2012-01-29,13:17:32 DHCP: Setting (*) CM Subnet mask to: 255.255.240.0
2012-01-29,13:17:32 DHCP: Setting (*) CM Time Server address to: 167.206.3.183
2012-01-29,13:17:32 DHCP: Setting (*) CM Syslog Server address to: 0.0.0.0
2012-01-29,13:17:32 DHCP: Setting CM IP address to: 10.27.136.51
2012-01-29,13:17:32 DHCP: ACK: Setting (*) CM TFTP Boot file: 00237417993a-bc=1-reg=LI-ver=docsis2.0-mfg=Moto-sbv5x2x-mdl=5222
2012-01-29,13:17:32 DHCP - parameters acquired
2012-01-29,13:17:32 Time of day - retrieved
2012-01-29,13:17:32 rgstToD request sent - Response received
2012-01-29,13:17:32 Trying to download Configuration file ...
2012-01-29,13:17:33 ******: Telnet Daemon restarted ********
2012-01-29,13:17:33 ******: Telnet Daemon restarted ********
2012-01-29,13:17:37 Registration file - downloaded
2012-01-29,13:17:37 Channel override by configuration file - must resync
2012-01-29,13:17:37 Trying to synchronize ...
2012-01-29,13:17:37 Tuning to frequency 609000000Hz, (us 7 mode 2)
2012-01-29,13:17:39 Downstream Locked - Collecting Upstream Information
2012-01-29,13:17:43 Starting Ranging On Channel 7
2012-01-29,13:17:49 SYNCHRONIZED - 609000000 Hz , ucd 7
2012-01-29,13:17:49 Trying to register through CMTS...
2012-01-29,13:17:52 DHCP: Offered (*) CM IP address to: 10.27.136.51
2012-01-29,13:17:53 DHCP select: Setting (*) CM TFTP Server address to: 167.206.3.183
2012-01-29,13:17:53 DHCP: OFFER: Setting (*) CM TFTP Boot file: 00237417993a-bc=1-reg=LI-ver=docsis2.0-mfg=Moto-sbv5x2x-mdl=5222
2012-01-29,13:17:53 DHCP: Setting (*) CM Gateway address to: 10.27.128.1
2012-01-29,13:17:53 DHCP: Setting (*) CM Subnet mask to: 255.255.240.0
2012-01-29,13:17:53 DHCP: Setting (*) CM Time Server address to: 167.206.3.183
2012-01-29,13:17:53 DHCP: Setting (*) CM Syslog Server address to: 0.0.0.0
2012-01-29,13:17:53 DHCP: Setting CM IP address to: 10.27.136.51
2012-01-29,13:17:53 DHCP: ACK: Setting (*) CM TFTP Boot file: 00237417993a-bc=1-reg=LI-ver=docsis2.0-mfg=Moto-sbv5x2x-mdl=5222
2012-01-29,13:17:53 DHCP - parameters acquired
2012-01-29,13:17:54 Time of day - retrieved
2012-01-29,13:17:54 rgstToD request sent - Response received
2012-01-29,13:17:54 Trying to download Configuration file ...
2012-01-29,13:17:55 ******: Telnet Daemon restarted ********
2012-01-29,13:17:55 ******: Telnet Daemon restarted ********
2012-01-29,13:17:59 Registration file - downloaded
2012-01-29,13:17:59 REG: Capability type isn't supported by CMTS
2012-01-29,13:17:59 REGISTRATION COMPLETE - Waiting for Operational status
2012-01-29,13:18:00 SEC: Mfg CVC from configuration file was verified
2012-01-29,13:18:00 Authorized
2012-01-29,13:18:00 INITIALIZATION COMPLETE - MODEM IS OPERATIONAL
2012-01-29,13:18:02 SNMP: Working in SNMP V1/2c Only NmAccess mode
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