Can I get a discount?
Hi, My family has currently been paying $65 a month including modem rental for Optimum 60, we have been with cable vision for roughly 10 years, I live in an area with frontier as the only competitor....
View ArticleOutage in Brookhaven?
I just get colored squares on the picture. The schedule and other printed data generated by the box are OK. Any one else getting this? Stu
View ArticleAltice USA IPO
http://www.hollywoodreporter.com/news/cable-operator-altice-usa-unveils-terms-135b-ipo-1012526
View ArticleAltice USA moving HQ from Bethpage to Long Island City
Looks like Altice is on the move. http://www.newsday.com/business/altice-usa-moving-hq-from-bethpage-to-long-island-city-1.13736527?pts=476752
View Article[iO] Universal HD (Channel 151)
Just saw a banner on the TV Listings Channel. On July 14th, this channel will cease operations.
View Article[OOL] ARRIS SB6183 firmware update?
Just bought a SB6183, no problems setting it up and getting it running with optimum. But it didn't come with the firmware that allows you to turn the device lights off. I've waited a few hours to see...
View Article[Optimum Voice] Voice down in Bronx?
I just got in and my wife said the phone hasnt worked for a few hours now. Its not getting dial tone and when I call it's not ringing. The phone itself says no line. I rebooted the modem, checked the...
View Article[OOL] 16+ Channels Down - Official Thread
16 channels down on my node in the Morris system as of August 5th.
View ArticleAltice to offer Protection & Support Plans
http://www.multichannel.com/news/distribution/altice-usa-pitches-premium-service-products/413462
View Article[OOL] Silently upgraded to 200 mbit tier
I am on the Optimum 100 tier and apparently I was upgraded to 200 over the last day or two. I first noticed it when I was getting over 22 mbit in a download....
View Article[Optimum Voice] Voice service
So it’s great to see fiber is coming and people are getting these silent upgrades, but Hey Optimum,, how about improving the day-to-day stuff like the privacy feature on the phone service for those of...
View ArticleChange to Optimum Email Retention Policy
Just got the following from Optimum. Not a huge deal, but worth noting... As of June 23rd, the Optimum Email Retention Policy is changing. Bulk and trash folders will retain content for 30 days. Emails...
View Article[OOL] Downgrading from Optimum Online to Optimum 20
I currently have optimum online which is 25/5 and am paying $54.95 for internet portion of the bill. I see that optimum 20 is $29.95 which will lower my bill substantially if I decide to downgrade....
View ArticleSwitching Back to Optimum Online from FiOS after Several Years
Hello all. It's been a very long time since I posted in this forum, but I'm looking for some tips/advice. I have had FiOS for seven years, switching from Cablevision back in 2010. Unfortunately, I am...
View ArticleNew Customer Gift Card
When I signed up as a new customer, the promotion at the time was a $200 gift card. I am unable to find the terms related to this gift card, but I heard somewhere you have to be a customer for 90 days....
View ArticleModem Fee Soon Mandatory
I spoke to cancellation department and had my bill reduced by $10: I had only optimum preferred and 200 and not I will have optimum silver, optimum 200, DVR plus, and voice for $10 less with what I am...
View ArticleCan I use the Verizon branded router MI424WR?
My friend canceled Fios, he didn't have to return the router. Would he be able to use that instead of the free one provided by Optimum? The reason is that the Verizon router has two high gain antennas...
View ArticleOptimum sales calls recorded?
Pre-requisite to the story. I called Optimum sales to inquire about a speed upgrade. I received a FiOS flyer and keep getting letters. Added up the total and it would be the same price if I went with...
View Article[OOL] Looking to replace router and modem
Sorry if this is a question that gets asked a lot. I'm looking at upgrading my modem and maybe my router. I have both the TM1602 and Sagemcom that are provided from OOL. I was wondering if there was a...
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