[OOL] Ridiculous speeds after 100mb "upgrade" with Optimum Static IP
Hello. Here is my info: Optimum ultra 50 upgraded to ultra 100. Modem is a Cisco DPQ3925. Wireless is disabled. Ethernet only. Firmware version: d3925-P15-18-c1100r5593-150316a-CVS.bin. Levels: Power...
View Articleloud buzzing noise on Program Guide
in Brookhaven, channel 99 is experiencing a loud buzzing noise. I reported it to Customer Service over 8 hours ago but a tech still has not fixed it. Is anyone else getting this obnoxious noise ?
View ArticleStarz and Optimum Dispute
My mom doesn't have optimum TV just internet, but she got a call from Starz saying that Optimum wants to drop Starz. The number was unlisted is this a legit call she got or was it a scammer?
View ArticlePacket Loss & Modem Reboots due to Signal Issue/High Power dBmV
I'm posting this so that others that maybe seeing simliar issues in Westchester, NY. or the tri-state area can gain some insight/understanding and hopefully Optimum will examine these issues closer...
View ArticleBYO Compatible modems for Optimum Internet
Hi, I'm signing up with Optimum Internet service in the Brooklyn area and would like to provide my own modem. I"m curious whether there is a full list of compatible modems as of mid 2017 (i.e....
View ArticleHow to stop Samsung box from sleeping.
Hello I work semi late shift and I watch TV at night. When I watch at night I’m getting a “press a key to watch tv” message every so often and it’s very annoying. What’s more strange is that it seems...
View ArticleLow Income Internet being advertised. "Economy Internet"
Altice is now advertising http://geteconomyinternet.com/ which is their internet plan for those in the following situations: Currently participating in the National School Lunch Program (NSLP) OR Aged...
View Article[OOL] Sever packet loss in evening
Over the past week on a nightly basis, my d/l speeds drop from 300+mbps to less than 1mbs starting around 5:30 est. The packet loss will last until the following morning. The service becomes completely...
View ArticleHelp with preparing for Optimum
Okay please don't make fun, I've been using AOL dial-up for a while and its new upgrade is annoying as hell. We used to get by using wifi at friends, family and some public places and AOL at home...
View Article[iO] Optimum: The Movie Channels + Cinemax
Were all the channels always in HD or did this change now because of the Starz fallout? I noticed there are still Showtime SD channels still.
View Article[iO] TAG Games Channel 610
Just saw a banner on the TV Listings Channel. Looks like this service will go away as of December 27th. I remember when they used to charge $4.95 for this and then it became Free.
View Article[OOL] What does the service installer do?
I recently signed up for Optimum 100 with no previous account. I'll be using my own modem, so I asked if I could do a self install but they said no so the installation is scheduled for later this week....
View ArticleSign up for promo pricing under spouse?
Is it possible, as a current customer, to sign up under a spouse's name to get current promotional pricing like some people do with FiOS? Thanks.
View ArticleNew combo box over at Cablevision
CSR told me that starting in the new year they will have a box that does TV,Modem,phone, router all in one.... I might be late to the party on this.. The Rep showed me a online photo of but but it was...
View Article1000' Trunk line
I'm currently in the process of building my own home, and now at the stage where I'm trying to get wifi (cable in the future) at my property. My electric meter is mounted on a pedestal about 100' from...
View ArticleHDNET Movies?
Multiple sources reporting that Altice USA is adding it to lineup as part of Starz removal. My question is when? ▪ We are launching replacement channels for customers who previously received Starz /...
View Article[iO] Hot Spot Manage My devices .. Got a problem? I do.
The last couple of days before the New years eve. The manage my devices service has responded with "Service not available at this time". It's still out now. Is it me or is the service out? I have less...
View ArticleSDV+Tivo+International in 12508.... help?
Hi, I'm a recent new subscriber to Optimum in Dutchess County, NY (12508). I have a TiVo Bolt Vox, and acquired a Cisco Tuning Adapter from the Optimum offices, as well as an HDHomeRun. I called in to...
View Articlerecently,
I hear Spectrum (Charter) was boosting entry level (non-lite) speed tier to 200mbits.. upon gigabit tier intro Any chance Altice will do the same in 2018?
View ArticleCable Card Lineup in NJ
The Altice downloadable channel lineup for Cable Card in NJ is missing channels. I'm trying to get TiVo to fix all the Title not available messages in my guide but they want a copy of the lineup. The...
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