Altice One Random Issues
Hello, I had the Altice one box installed on Thursday and it keeps shutting off at random times. The sleep timer in the settings on the box are set to off. The other issue I’m having is that the...
View ArticleNY Post - Optimum worker stranded in bucket by angry customer
A woman took a dispute with a cable company to new heights – by climbing into a worker’s truck, turning off power to his utility bucket and stranding him aloft, according to a report. Optimum customer...
View Article[OOL] Signal levels
My internet has been dropping in and out since install a couple of months ago. Called in a couple of times and thing would improve for a few days. Last tech suggested I get an ool modem since I have my...
View Article[OOL] Question for an Optimum tech
Do you use guys use the ingress filters that only block from 5-35MHz? (Allowing the modem to still work)
View ArticleTurn off DPQ3925 wifi
I recently purchased DPQ3925 and contrary to what they tell you, if you find the right person you can have them swap in a modem you purchased for a Static IP account. That being said when their config...
View ArticleTry different modem question
Thinking of giving this modem/router from Netgear when released a try. The Netgear Orbi Home WiFi Cable Modem Router CBR40 Currently using the Arris 1602 supplied from Opt, on 400 tier - Apple Time...
View Article[OOL] Justed Switches and not happy with WiFi speed or coverage
Just had a neighbor switch to Optimum for TV, Voice, and Internet. Optimum installed a ARIS TM822 Modem and Sagemcom F@st 3965CV Router. Their new Wifi network provided by the 3965cv has terrible speed...
View ArticleModem levels check
I have seen others post these here in the past and since I'm having issues with what I believe to be my modem, I figured I'd post here to hear what those that know have to say. Mind you I just rebooted...
View Article[iO] Recurring (every 2-3 years) Pixelization
We’ve been Cablevision customers for over 20 years. When we first moved in, Cablevision used much of the existing cable. All was OK for the first 15 years or so, but over the last few years we’ve been...
View Article[OOL] Intermittent very slow internet connection -- Modem event log
Having increasingly frequent slowdowns -- web pages loading v-e-r-y slowly or not at all (over wired and wireless connections). Things regularly return to normal without any intervention on my part....
View ArticleTVLand
Is anyone else having an issue the past couple of weeks with TV Land dropping out for a few seconds at a time? Been having an issue on my Tivo with it.. Have not yet had the time to sit down and check...
View Article6 months free ???
Saw this randomly on FB ... is this legit ? https://www.groupon.com/deals/n-optimum-by-altice?utm_source=&utm_campaign=UserReferral_ma&bypass=true Says 6 months or 3 months free ??
View Article[OOL] Altice One -- Extremely Low Speeds, High Buffer Bloat
I'm not the most technical when it comes to coax/moCA. Here are my results off the extender (WIFI): http://www.dslreports.com/speedtest/31230686 My network: 2 Altice Minis (one is an extender top right...
View Articlei24 News Premium
i24 News now requires a premium subscription of $4.99/month in order to stream any content. You would think that it would be free for Altice customers. :uhh:
View Article[OOL] Another speed upgrade?
I've noticed last week my modem rebooted mid-day and it went from 12 to 16 downstream channels. Today I try to download something and notice a speed increase. Went to check my account and I see Optimum...
View ArticleOccasional Inet loss every couple of hours ,some days, brief
I see some folks on the tech board complaining of similar issues (can't read their full posts) Anyone else seeing these random drops? Also, getting correctable errors at a fairly high rate (next to...
View Articlethree unused 256QAM 6Mhz physical channels
my spectrum scan revealed three 256QAM 6Mhz physical frequencies that arent being used, there is no signal at these frequencies. 111Mhz, 141Mhz & 501Mhz - (777Mhz is used for MDU channels 591, 592,...
View Article[OOL] outage credit
Will OODirect deal with billing credits for outages or is it just tech help? I have to fight with OOL to get credit for the internet issues I have been having for like 4 months and their customer...
View ArticleService Outages & Optimum Support
Has anyone else had extreme difficulty getting a hold of Optimum support? The website chatbot won't even permit you to talk to a human being if it knows you have an outage, and the phone tree will...
View Article