Heavy Bandwidth Users- Actual Speeds with 50/25?
OOL is trying to win me back from FIOS, but I've got trust issues with them due to speeds being all over the map when I was their customer 6 years ago. I need speed for transferring very large files to...
View ArticleMODEM (Arris TM822G) rebooting practically everyday
I have OV and based on the MTA section of the event log it appears as though the MODEM is rebooting at least once per day. The relevant log entries do coincide with reboots if I'm around to check...
View Article[OOL] Delayed e.mail???
Noticing that lots of times the email is out or delayed for long periods of time. Should I be documenting times and dates to get a refund pro rated or have internal tech look at? Anyone else seeing...
View Articleordering channels from remote
I have been trying to order the Disney channel on demand $4.95 a month for my son. Everytime I try and order from the remote it tells me I have to call and order it? Its so much easier to order from...
View Article[OOL] Noboby is talking about OOL Prices in this
I have OOL @ $29.95 and still under a year with Optimum. No Voice or TV. I m paying $14.95 for Boost Plus with a total bill of $44.90 Now with this upgrade, is my OOL going jump from $29.95 to $44.95?...
View ArticleCable outage in Orange too...
Okay... 15 minutes until Breaking Bad... This is not cool!
View Article[iO] Cable TV Outage in Fairfield CT area?
I was watching TV, non standard setup, cable card with media center and tv service went out. Figured it was on my end and rebooted everything. My cable card tuner (HD home run prime) shows its tuning...
View ArticleOOL Ultra 101 Slow upload 08846 (Middlesex Boro, NJ)
For several days I've had very slow upload speeds with my Ultra 101 service. A few weeks ago when the new speeds were implemented I was getting in the 90s down and in the 30s up. Now my down is fine...
View Article[help] New Arris TM822G no connection
Just got hooked up for optimum online service at my new Apt this morning. Tech left me with an Arris TM822G modem which at the time was working. Since then I have been unable to get online. The modem...
View ArticleModem Swap
Got the Arris modem shipped to me. Setup went well. I've heard different opinions as to whether they need my SBV5120 back. Can anyone confirm if they want it back or is it mine to keep?
View Article[OOL] Has your promo pricing FOR INTERNET ONLY expired recently?
If your promo pricing FOR INTERNET ONLY (not interested in dual or triple-play) expired recently - were you able to get some kind of a deal from OOL? Especially interested if FIOS is also available at...
View Article[iO] Error Code 40041?
I googled it but didn't come up w/ much. What does this mean? It's my sister's DVR and she has multi room DVR, the black HD Samsung boxes and all HD tv's. Three boxes throughout the house. Please let...
View Article[iO] Samsung STB Reboot Issues
Okay so my Samsung STB reboots every so often maybe once or twice a week. Just rebooted right now, I was always a little concerned about this cause it didn't seem normal. So like I said tonight it just...
View ArticleOnly getting 18/5 on 50/25
This ought to be interesting, only getting 18/5 on my 50/25 business line, which is definitely a provisioning problem, but tech support denies that and tells me my signals are bad and they're sending a...
View Article[iO] IO menu and on demand UI
Is there any plans for optimum to refresh the IO menu and on demand UI?
View ArticleCall from Optimum
I'm guessing everyone else got a pre-recorded call last night from Cable being generous and giving us a $10 rebate because of the outage??
View Article[iO] Cable Card Question
Yesterday my trusty Series 3 HD TiVo died after almost seven years of reliable service. This morning I ordered a Roamio Pro which uses an M-Card. Since its been a long time since I've had to deal with...
View Article[iO] Various bugs with Samsung STB
I think at least some of these topics have been discussed here before, but I wanted to bring them up to see if these are really all known bugs with the Samsung boxes, or if maybe I have an issue. I...
View Article[iO] No more volume
Hi, Wife went to change channel then she lost volume. TV volume slider moves up and down fine. Blue Ray has Vome on the TV as does the start up/Shut down sound. You have to move the Volume on the box...
View ArticleOptimum app router question
I am getting a warning to make sure my router is secure/firewalled before using the optimum app. Is this nothing more than using a password protected router? I have a netgear 3700 router. Thanks.
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