Question on Picking Up Equipment
Hi All, I'm a Comcast customer so I'm not totally aware of Optimum's policies. Basically, the story is this: I have a relative who lives in another part of the country but owns a rental property near...
View Article[OOL] Optimum Online Ultra 50 Issues after recent maintenance
Hi, I am hoping someone can shed some light on an issue I'm having or perhaps provide any information. Optimum did some maintenance the other night, which knocked me offline for 2 hours. I called them...
View Article[iO] Different Cable Cards?
Hi guys, I am getting a TIVO Roamio tomorrow and giving back the slow 8300hd. Are their different cable cards? I know mbernste got one and used his cable card from his S3 Tivo and can only rec 4 tuners...
View ArticleAwful service
I have never been so upset with such an irresponsible cable company. I've been til lies after lies about why my services have not been restored. Ive been without TV, Internet or phone for 3 days! First...
View Article[Optimum Voice] Optimum Voice Phone loses dial tone
My phone loses it's dial tone about once a week the modem has to be reset. I rather have the agent do it so they don't tell me that we can't do anything because it's not happening now kind of thing....
View Article[help] 192.168.1.1 redirecting to router.optimum.net
So Optimum/Cablevision decided to upgrade the firmware of the Netgear WNDR3400(no version) and 192.168.1.1 redirects to router.optimum.net without notice. This broke my configuration of...
View Article[iO] NBC Sports Channel - Can't record DVR+
I just went to set a recording for The Crossover with Michelle Beadle on Channel 146 for the DVR+ and I get the message that it's not allowed. Did NBC just change that because I had no problems...
View Article[OOL] Can not access modem page as 192.168.100.1
I recently had my Motorola SBV6220 replaced with a Arris TM822G. When the modem is wired direct to my computer, I can use the IPN 192.168.100.1 to view the Modem Settings. Since I need a WiFi...
View ArticleOOL Ultra 101 Slow upload 08846 (Middlesex Boro, NJ)
For several days I've had very slow upload speeds with my Ultra 101 service. A few weeks ago when the new speeds were implemented I was getting in the 90s down and in the 30s up. Now my down is fine...
View Article[OOL] How does this look?
Is this within specs? Having pixilation issues and audio dropouts with freezes.... Downstream DCID Freq Power SNR Modulation Octets Correcteds Uncorrectables Downstream 1 10 609.00 MHz -0.11 dBmV 37.36...
View ArticleDVR plus recording space expansion coming
In the equipment information insert in my bill was this line about DVR Plus. Coming soon, you'll be able to record up to 10 shows at once and store up to 300 hours of SD and 75 hours of HD programming.
View Article[iO] Optimum App for Laptop broken on Netbooks
I have been using the Optimum App for Laptop on my 1024x600 ACER Aspire ONE Netbook up through v1.60 without any issues ... However, with the release of v1.70, Optimum changed the minimum screen...
View ArticleDVR remote very inconsistent
2 STBs, both Samsung. Inconsistent DVR control, other wise remote works fine. Restarted DVR, no change. I takes too long to get thru to anyone of knowledge at CS.
View Article[OOL] Samknows latest firmware version.
Does anyone know what the latest version of the Samknows router firmware is? Thanks in advance. :D
View ArticleOptimum speeds
Looks like I'm moving to Fairfield CT and was wondering if they had speeds above the 101/20 levels. Can you go to 300/50 or something Thanks
View Article[iO] Cannot record certain series w/ new guide
Hi all, I have an issue with the new guide and my DVR. With the old guide I was able to record the entire series of the WSOP on ESPN and Sunday/Monday night football. Now with the new guide I no longer...
View ArticleAnother HD channel going to the 600's (H2HD)
Effective Tuesday, October 22, 2013, Cablevision will be repositioning the H2 High Definition (HD) channel from its current location on channel 849 to channel 693 in Connecticut. Likely a system wide...
View Article[iO] NFL network not in HD with tivo premiere
When I tune to the NFL network it doesn't come in on HD with my tivo premiere STB Does anyone else have this issue ? What should I do since I was told that the SD/HD feed is both on 150 ? -- Don't be...
View Article[iO] Optimum app device compatability
Hello all, where can I find the device compatibility list for the optimum app to watch tv and view on demand programing. I know the app works on the iOS devices and on a select few android phones but...
View Article[OOL] Pricematch with FIOS for internet only.
My promotional pricing ($29.95+$14.95 for a total of $44.90 for 50/8 + free upgrade to 100/35) has expired after a year and new bill showed this: Internet Optimum Online $59.95 (Incl FREE unlimited...
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